Company Overview:

Kitab Yatra Pvt. Ltd., incorporated on 2017, is an online bookseller formed by a team of self motivated and dedicated professionals with the view to make reading as an integral part of our daily

lives.

What we actually do?

1. Online Shopping:

2. Import books of foreign writer:

4. Bookstore Gift Cards:

5. Library making:

6. Corporate Library:

7. Personal Library:

“A room without books is like a body without a soul.” 

― Marcus Tullius Cicero

Job Description:

If you love helping people then this is the job for you. We are looking for an experienced customer service representative to join our team. The eCommerce Customer Service will interact with our customers providing information in response to products, orders, shipping, while handling customer issues effectively and efficiently. The ideal candidate will be pleasant, upbeat, and service oriented. 

Responsibility: 

Have to and acquire new clients who will go onboard with this platform.

Have to be comfortable with extensive enquiries.

Have to be comfortable working as an individual.

Should have the Experience in the relevant field.

Order status, Credit call billing and recurring payments.

Communicating with our customers and resolving questions and address concerns.

Have to deals with the international parcel.

Qualification: Any Graduate (Full time), Knowledge of Advance Excel is must. Fluent on Nepali and English.

Industry:Internet, Ecommerce

Functional Area:Customer Care, Sales, Business Development

Role Category: Corporate Sales

Role: Customer Care Representative/Sales Executive

Employment Type: Full Time, Permanent

Salary: Negotiable

Interested candidates can contact Admin @9801850879

Or, drop your cv at [email protected]